INTRODUCTION TO ACS

Powerful, transformational IT solutions and services delivered with flexibility, reliability and integrity.

ACS is a Fortune 500 company providing business process outsourcing, information technology and systems integration services. Employing close to 75,000 people in over 100 countries, ACS supports a variety of industries delivering end-to-end solutions that make technology work harder for its clients. Worldwide, ACS is ranked as the Best Performer for Infrastructure Providers by Global Services 100.

Globally, ACS commercial customers include McDonalds, Hallmark, Glaxo Smith Kline, Procter & Gamble, Toyota, Shell, BP and Heinz. ACS also maintains a long-standing public sector pedigree, delivering vital state-wide public infrastructure solutions such as healthcare, transportation and finance to Memphis, Louisiana, California, Michigan, Missouri and New Jersey, to name but a few.

Within the UK, ACS delivers IT infrastructure and related solutions from initial consultancy, analysis and design through to fully outsourced hosted or remote managed services and support. Our UK presence includes:

• 3x Network Operations Centres, including ‘follow-the-sun’ capability
• 7x data centres, further supported by a worldwide data centre network
• Over 800 staff

Our UK commercial client base includes Jaguar, Honda, Epson, Camelot, HMV, Wyevale, Homebase, Argos, Carillion and Harveys; public sector clients include Bristol City Council, Flintshire County Council, Cheshire County Council, London Borough of Havering, West Sussex County Council, London Borough of Hounslow, University of Wales, University of Cambridgeshire and multiple further education colleges nationwide.

Some case study examples of the work we have done for our UK clients can be found within the menu to the left and side of this page. US case studies are available on our sister site www.acs-inc.com.

ACS UK HISTORY

At ACS, it’s our people and culture that the difference. The collaborative strengths of industry specialists Syan and Anix make ACS a powerful player in the UK IT services market with a combined total of over 60 years of infrastructure delivery experience and expertise.

Syan

Prior to its acquisition by Affiliated Computer Services (ACS) in January 2008, Syan had been providing quality solutions to the mid-range server and desktop sector since 1985. Syan delivered IT outsourcing services from remote management, server colocation, hosting and server management to call centre services and application management.

Syan’s former acquisitions include PR Technology, PSM Micro and Generation 9.

Anix

Anix was acquired by ACS more recently in June 2009. Prior to this, Anix delivered IT infrastructure and related solutions from initial consultancy, analysis and design through to fully outsourced hosted or remote managed services, support and training. Anix was formed by Unix and Oracle specialists in 1989.

Anix’s former acquisitions include Positiv, Red Squared and Blue River Systems.

OUR PHILOSOPHY

Our goal is 100% client satisfaction, 100% of the time; as such, we abide by the following key principles:

• Reliability: Providing exceptional 24x7 service, anticipating and resolving issues promptly.
• Integrity: Dedication to our clients’ success, delivering on promises and performance beyond expectation.
• Flexibility: Being responsive and proactive, listening to client requirements and providing solutions that really meet their requirements.