At Xerox, our goal is 100% client satisfaction, 100% of the time. So we abide by the following key principles:
- Reliability: Providing exceptional 24x7 IT service, anticipating and resolving issues promptly
- Integrity: Dedication to our clients’ success, delivering on promises and performance beyond expectation
- Flexibility: Being responsive and proactive, listening to client requirements and providing solutions that really meet their requirements
Our dedicated, knowledgeable professionals truly differentiate us from our competitors. So we’re committed to operating in a manner that:
- Protects basic human rights
- Delivers real opportunities for our employees
- Provides a dynamic, safe and bias-free work environment
- Offers the tools, training and education people need to be successful
- Embraces a culture of continuous improvement in all aspects of our business.
We support organisations that improve the quality of life in the communities where we live and work. Our employees extend our corporate responsibility, volunteering their personal time and talents in communities, on a wide range of health, education and other civic activities.
We’re committed to environmental sustainability. In fact, most of our service offerings are designed to improve efficiency for our clients, including the efficient use of natural resources. Our sound environmental practices are not only good for our clients and the people they serve, but also for business.