Make sure the worst doesn’t happen 

Wednesday 19th October 2011 

ACS ITO UK Head Office, Telford, Shropshire
We are constantly reminded of the more dramatic reasons for business disruption; however it is likely to be something far more mundane which may compromise your organisation for a period of time.

Whatever the cause, the results can be the same; loss of sales, loss of share price, loss of reputation.

Is your business prepared? Do you have a Business Continuity Plan in place?

With the objective of offering help, guidance and information, ACS are hosting a Business Continuity Management event which includes sessions on why every organisation needs to consider business continuity, from the legal requirements to the “nice to haves”.

Agenda 

Who should attend: Directors, CEOs, CFOs. COOs, Business Continuity Managers, Risk Managers, Supply Chain Executives who, following the recent national and international crises, feel their organisation may be exposed in their business continuity planning.

Why you should attend: Reacting to a business continuity crisis is the worst case scenario. There is a better way to manage it. Equip yourself with the knowledge to build a business continuity plan fit for your business and make sure the worst doesn’t happen.

Business Continuity – Why should I? What will it give me? 

Angela Robinson, Chair of the Business Continuity Institute’s Risk & Governance Group will be discussing the importance of BCM in business today and why it requires investment, something which seems particularly pertinent after recent national and international events. She will also be discussing the legal responsibility of directors to ensure that it’s happening in their business and potential consequences if it’s not.

Social Media - Friend or Foe to the BCM Manager?
Social media may seem quite a lightweight topic at first glance but if the BCM Manager isn't aware of the issue, a business disruption or crisis badly handled can quickly turn into a social media firestorm that damages the reputation of the business. Catherine Petersen, Principal Consultant from SunGard Availability Services will be discussing the risks of not managing this communications channel correctly and the rewards if you do with practical, proactive guidance.

Speaker Biographies 

Angela Robinson
Business Continuity Institute
Angela has worked exclusively within the field of business continuity management for over 20 years and was one of the founding partners of Garrison Continuity in 1996. Prior to this, Angela worked in a variety of industries, from service suppliers to large corporate organisations. This experience, allied to Angela’s core skills as a consultant, project manager, analyst and trainer, has led to her becoming a key figure in the UK’s business continuity community.
Angela was elected to the Business Continuity Institute’s Board in 1996 and elected to the Chair in 1999 and 2008. She is also a Fellow of the Institute and currently Chair of the Risk and Governance committee. In recognition of her contribution to the industry Angela received the 2011 Lifetime Achievement award. Angela has successfully delivered business continuity management projects for over 200 organisations across many business sectors, including finance, insurance, media, local and national government, transport, manufacturing and utilities.
Her assignments range from providing advice and guidance at key points during a project lifecycle to the overall management and delivery of complex business continuity programmes and have involved work in the UK, Americas, Asia Pacific and European regions.
Angela has recently retired from Garrison Continuity, but continues to work on an ad-hoc independent basis.

Catherine Petersen
SunGard Availability Services
Catherine is currently a Principal Consultant at SunGard Availability Services. An experienced Business Continuity Management and incident management practitioner, Catherine has operated in the contingency planning arena since 1990. She has delivered on all elements of the BCM lifecycle across sectors including the development of major BCM programmes for 2 High Street Banks and has worked as an independent Consultant for retail, Banking and Local Authority clients.
Catherine’s specialism is Human Factor Planning where she has trained and developed HR and BCM staff across all industry sectors on all elements of people planning including stress management, BCM and incident management planning.
In 2010 Catherine attained the British Association for Counseling and Psychotherapy (BACP) Certificate in Counseling Studies. She also has a MSc. in Intelligent Management Systems, is a Fellow of the Royal Society of Arts and has been a Member of the Business Continuity Institute since 1996.

Why ACS?
ACS is a global leader in providing business process outsourcing (BPO) and information technology (IT) services and solutions to both commercial and public sector clients. Within the UK, ACS delivers IT infrastructure and related solutions from initial consultancy, analysis and design through to fully outsourced hosted or remote managed services and support.

Address and Location Map
ACS Information Technologies UK Limited

Hortonwood 37
Telford, Shropshire
TF1 7GT

Telephone: 01952 607000 / 0845 201 6000

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