Service Excellence

Our commitment to management excellence is best demonstrated by our International Standards certifications for management systems and processes:

• Quality Management
• Information Security Management
• IT Service Management
• Environmental Management

Our Service Delivery Centres nationwide are certified to the following national and international standards:

• ISO 9001: Quality Management System
• ISO 14001: Environmental Management
• ISO 27001: Information Security Management System
• ISO 20000-1: IT Service Management System

These certifications are conducted by Lloyd’s Register Quality Assurance (LRQA) at all our offices.  LRQA is an International company accredited by the United Kingdom Accreditation Service (UKAS). 

> Read our Environmental Policy.