> Deutsch> Francais> Xerox Services

Enterprise Messaging & Collaboration

In today’s fast-paced business environment, email has become the communication tool of choice and increasingly an unofficial form of workflow and document management as well.

The need to access critical information via desktop, laptop and mobile devices, is now a necessity and only a few minutes of downtime can cause major disruption to normal business operations.

Our Enterprise Messaging and Collaboration Services can reduce your costs, reduce your risk and increase your staff productivity through a fully managed, outsourced solution.

We provide a customised, highly scalable solution which adapts in line with your business needs.  Whether the servers are on your site or in our data centre or if you’re migrating to a cloud environment, we provide 24x7 support of your collaborative working and email infrastructure.  We ensure email security by providing anti-spam and anti-virus protection. We also offer archiving services, which are essential for legislative compliance.

Our application services provide integration with legacy systems, flexibility for future changes, and routine service management and upgrades for optimal performance.  That includes our enterprise messaging and collaboration tools, such as:

  • Microsoft Exchange email
  • Microsoft SharePoint
  • Cisco Quad
  • Lotus Notes email
  • SaaS Google Apps

Implementation Services 

We create an implementation plan and roll-out schedule that fits your unique business challenges, including:

  • Solution architecture and design
  • Migration from Notes to Exchange, Exchange to Gmail and everything in-between
  • Upgrades, organization, consolidation
  • Synchronisation, co-existence
  • Data conversion
  • Development and branding.

Operational Services 

Our services include:

  • Operational process and system administration
  • Monitoring, performance and capacity management
  • Vendor support management
  • Systems deployment, maintenance and testing.

System Enhancement Services 

Our services include:

  • Wireless – BlackBerry and Windows Mobile
  • Fax and application solutions
  • Boundary services, SMTP relay, email encryption
  • Foreign connectors (applications, organizations)
  • Archiving, compliance, legal discovery.

Messaging & Collaboration Services are for you if:  

  • You’re experiencing unscheduled downtime that hinders productivity
  • You’re uncertain as to whether your current infrastructure meets legislative and business requirements for email retrieval and archiving
  • You need to achieve compliance for your email platform
  • Spam, phishing and viruses in inboxes are increasing
  • You’re integrating smartphones and other mobile devices into your email environment
  • Email viruses and spam are still intruding into inboxes despite current security measures.

Key Benefits  

  • Ensure your email platform is fully managed, 24x7
  • Receive the highest levels of security available
  • Anti-spam and anti-virus services for email protection
  • Business continuity/disaster recovery as part of the service
  • Achieve compliance automatically
  • Enjoy the benefits of additional services such as archiving, Live Communications Server and SharePoint

If you would like to know more about our Messaging & Collaboration Services, simply complete the Contact Request Form and we’ll be in touch.