AG THAMES:
GUARANTEED SERVICE LEVELS AT A FIXED MONTHLY COST
AG Thames has an enviable track record of growth based on building successful, long-term partnerships with their customers. There are several companies within the AG Thames group, notably Chingford Fruit who have been supplying Sainsbury’s with fresh fruit for over 20 years and Solstor, a haulier.
THE CHALLENGE
Due to the highly competitive, time critical nature of the business, it was important for AG Thames to be able to concentrate its efforts on core business and leave the management and monitoring of its IT infrastructure to someone else.
THE SOLUTION
After reviewing 18 other suppliers, AG Thames chose ACS as their
preferred supplier to remotely manage and monitor their production
environment, including Unix and Intel servers running Oracle and
Exchange.
“This is a fantastic step forward for our business,” said Bal Bhamra, IT
Manager at AG Thames. “We work in a demanding market where time
is of the essence. Our systems must be reliable and available.”
“We chose ACS because of their experience in the managed services
field, their flexible, professional approach and a work ethic that very
closely matches our own.”
“Our agreement with ACS provides us with a guaranteed level of
service at a fixed monthly cost. We have the peace of mind that our
systems are safe, secure, backed up and will always be there when we
need them.”
- 24x7 remote managed service with real-time monitoring of systems
- IBM System p
- IBM System x
- Oracle DBA
- Managed Exchange
- First line support from the ACS Service Desk
“We chose ACS because of their
experience in the managed services
field, their flexible, professional
approach and a work ethic that very
closely matches our own.”
Bal Bhamra
IT Manager
AG Thames









