CARILLION:

BUILDING ON SUCCESS

Carillion’s long-standing relationship with ACS spans twenty years. In February 2006, Carillion plc successfully completed the acquisition of Mowlem plc. The integration of the two companies makes Carillion one of the largest construction and support services organisations within the United Kingdom, employing around 50,000 people with annual revenues of 4 billion pounds and an impressive order book of 13 billion pounds. Carillion operates in a number of international regions with offices in Britain, the Middle East and the Caribbean.

A BRIEF HISTORY

The Group delivers high quality, cost-effective and sustainable solutions using its wide range of skills and resources. Its key target markets are health, defence, education and transport (rail and road infrastructure), building and facilities management and support services for public and private sector customers. In 2006, as part of the project to bring the former Mowlem organisation in line with Carillion’s IT infrastructure, ACS was awarded a contract to participate in the deployment of some 4,000 new and refurbished PCs across 250 locations nationwide.

As well as securing this project with Carillion, ACS will also be taking over the hardware maintenance contract for the former Mowlem PC population which will be added to the existing maintenance contract for Carillion’s systems.

The relationship between the two companies has endured changing commercial structures and personnel changes, but the increasing involvement over the years within Carillion has made ACS their trusted and preferred supplier for PCs and Windows servers. Today the relationship is stronger than ever. This case study highlights the ACS approach; after 20 years, ACS is still the number one preferred supplier in their sector.

SHARED VALUES

Carillion’s values and vision were summed up by Steve Connor, IT Director. Steve said, “Carillion’s vision is to be the leader in delivering integrated solutions for infrastructure, buildings and services. Carillion has a unique approach that builds long-term relationships with our customers, based on our values of openness, collaboration, mutual dependency, professional delivery, sustainable, profitable growth and innovation.”

“Today’s world demands the kind of attitude to business that Carillion has adopted from day one: a collaborative approach that makes for easy and effective working partnerships. The breadth and depth of our capability means we can deliver truly integrated solutions. Our track record on sustainability is unrivalled in the industry. Together, we really can make tomorrow a better place.” He also went on to say, “ACS has, over the years, embraced our values and our working relationship is second to none. We are very satisfied and pleased with the services that ACS provides - long may it continue.”

WHY CHOOSE ACS?

The core strengths in this relationship stem from shared values that have developed throughout the course of the relationship.

FORMALISED RELATIONSHIP

ACS and Carillion have negotiated mutually beneficial agreements to establish a firm footing for the relationships and remove the risks associated with personnel changes. ACS also protect personal relationships between individuals closely involved in working together on projects.

FLEXIBILTY

ACS has shown its flexibility with its ability to specifically tailor services to fit requirements exactly. With the quality and the high levels of service that we provide, Carillion enjoys a relationship and service quality which are second to none.

KNOWLEDGE BASE

An unparalleled understanding and in-depth knowledge of Carillion’s infrastructure enables ACS to act as a proactive, trusted advisor.

IN ADDITION

Having reached optimum capacity in Carillion’s own data centre in Wolverhampton, Carillion signed an agreement with ACS to host a number of Intel servers on a colocation basis between Hortonwood and Newport.