> Xerox Services

Application Management and Application Monitoring

Your applications must be managed carefully to optimise performance, sizing and availability. But a service-oriented architecture (SOA) depends on integrating multiple application objects, with accurate and extensive testing.

Count on Xerox to maximise return on your investment. From our resilient 24x7 Network Operations Centres, we provide full end-to-end outsourced application management services for both customised and packaged applications. Our services include:

  • Application management, monitoring, maintenance and support
  • Bespoke application customisation and development
  • Application integration and functional, code and load testing
  • Full detailed reporting.

The expertise of our teams spans a wide range of industry sectors and environments (Linux, Java, i5/OS, AIX, Oracle, OS/400). We have expertise in multiple third-party applications, such as:

  • M3 from Lawson
  • BPCS from SSA Global
  • IPMS from Island Pacific
  • JD Edwards OneWorld
  • PeopleSoft Enterprise 1
  • Oracle eBusiness.

We can also provide:

  • Application load testing
  • Capacity planning services
  • Application performance management services
  • Detailed reporting on metered assets
  • Automated provisioning and chargeback.

Application Management and Application Monitoring are for you if: 

  • Your critical resources are being sidetracked from key initiatives to resolve application management and monitoring issues
  • Your organisation depends on a non-standard or bespoke application that requires specialist support
  • Availability of key applications is insufficient to meet current or emerging business needs.

Key Benefits 

  • Expert application monitoring and management
  • Increased application availability
  • Application reporting for utility services and chargeback
  • Application testing services for greater development accuracy
  • Load testing for application assurance.

Want to find out more about Application Management and Application Monitoring? One of our Managed IT Services specialists can give you a call. Simply complete the Contact Request Form beneath "Contact Us" to the right and we’ll be in touch.