Managed Services Overview

MANAGED IT SERVICES

Tailored precisely to meet business needs, providing assured performance and predictable costs for defined areas of your infrastructure.

Regardless of whether you require full 24x7 availability or simply out-of-hours support to supplement your own service provision, ACS customers typically benefit from reduced resource, management and reporting costs. The range of proactive services that ACS delivers includes data backup & recovery, business continuity, server and storage monitoring and management, security, managed email, application and database monitoring and network services.

Whether your systems are hosted at one of our 7 UK-based world-class data centre facilities or remotely managed within your own environment, strategic outsourcing of specific or day-to-day tasks gives you the flexibility and freedom to focus your core resources on business-advancing projects.

ACS UK DATA CENTRES

Within the UK, ACS maintains 7 data centres nationwide: in Telford (Hortonwood and Newport), Manchester (Altrincham), London (Docklands/ Global Switch, Brahm Street and Goswell Road). More information about the facilities at each of these locations will be published soon – please check back for further details or alternatively, if you have a specific query, use the enquiry form to the right.

WHY ACS?

Reliability, security, consistency and integrity – we believe these should be the required attributes of any third party responsible for the management of your critical IT systems and data. ACS, composed of industry specialists Syan, Anix, Red Squared and Blue River Systems has been providing managed IT services for a cumulative total of over 60 years in the UK and takes great pride in the reputation for quality service delivery these 4 organisations bring with them. Our commitment to excellence is best demonstrated by our triple UKAS ISO certifications for our systems and processes:

Quality Management (ISO 9001)
Information Technology Security Management (ISO 27001)
IT Service Management (ISO 20000)

ACS MANAGED SERVICES ARE FOR YOU IF:

Reducing cost of ownership of your IT estate is a priority on your agenda
You require greater agility from your IT infrastructure
Your highly skilled IT personnel are tied up with recurring administrative tasks
Your business operating hours are scheduled to increase towards 24x7
Your data centre costs are spiralling as your budget decreases
You lack the bandwidth or experience to implement new key business initiatives

KEY BENEFITS

Defined, measureable service levels to assure consistent performance
Known IT management costs with fixed price contracts and lower total cost of ownership (TCO)
Free up valuable data centre resource and release your skilled technical personnel from routine, time-consuming tasks onto business-building projects
Maximised return from IT investment and improved efficiency of systems operations
Security, resilience, availability and consistency
Improved control of costs
Adherence to legislation and industry standards
Deploy the applications your business needs without worrying about the infrastructure requirements or skill sets to manage them
Obtain the benefit of monitoring, smart IT management tools and reporting using economies of scale
Access to highly skilled technical consultants supporting numerous organisations across the UK

To find out more about how ACS can help support your organisation, simply complete the form to the right and one of our specialists will be in touch at your convenience.

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