Application Management & Monitoring
Managed application solutions to improve performance and availability, delivered by highly qualified and experienced application specialists.
Applications must be managed carefully to optimise performance, sizing and availability. The deployment of a service-orientated architecture also entails a huge dependency on integration between the various application objects, necessitating accurate and extensive testing.
From its resilient 24x7 network operations centres, ACS provides full end-to-end outsourced application management services for both customised and packaged applications to maximise return on your investment. The expertise of our teams spans a wide range of industry sectors (such as retail, manufacturing, utilities, not-for-profit) and a wide range of environments (Linux, Java, i5/OS, AIX, Oracle). ACS has specific expertise in a number of third party packaged applications, such as:
- M3 from Lawson
- BPCS from SSA Global
- IPMS from Island Pacific
- JD Edwards OneWorld
- PeopleSoft Enterprise 1
- Oracle eBusiness
and our services include:
- Application management, monitoring, maintenance and support
- Bespoke application customisation and development
- Application integration and functional, code and load testing
- Full detailed reporting
Load testing is essential to ensure expected throughputs can be supported. Our application testing service indicates which aspects of the application infrastructure will be most exposed under an intense work load. ACS also provides capacity planning and application performance management services.
With increasing interest in utility services, our clients often additionally require detailed reporting on metered assets, automated provisioning and chargeback. ACS is able to provide this as part of any applicable software management service.
ACS Application Management & Monitoring is for you if:
- Your critical resources are being sidetracked from key initiatives to resolve application management and monitoring issues, detrimental to efficiency and profitability
- Your organisation is dependent upon a non-standard or bespoke application that requires specialist support
- Availability of key applications is insufficient to meet current or emerging business needs
Key Benefits
- Expert application monitoring and management
- Increased application availability
- Application reporting for utility services and chargeback
- Application testing services for greater development accuracy
- Load testing for application assurance
To find out more about ACS application management services, why not arrange for one of our Managed Services specialists to give you a call - simply complete the form to the right and we’ll be in touch at your convenience.
